Highlights 

• Full time fixed contract. Monday to Friday – 35 hour working week 
• Work with an experienced and collaborative team
• Enjoy non-for-profit salary packaging up to $15,900 per year of your salary tax free plus an additional $2500 for meals, entertainment and accommodation.  
• Access Health and Wellbeing programs including Employee Assistance Program – free confidential support for your family
• Hybrid working arrangements supported 
• Great office locations, close to public transport

What we do

St George Community Housing (SGCH) provides sustainable, safe, and affordable housing as the foundation for our customers to connect to opportunities and build their communities. With a business head and a social heart, we deliver together with passion and purpose, guided by our values. Recognised as Employer of Choice (Public Sector and Not For Profit) at the 2022 Australian Business Awards, at SGCH you can realise your potential, whilst being supported to balance and achieve. 

About the Housing Pathways Officer Role:

We have an exciting opportunity for two (2) Housing Pathways Officers – Assessment and Allocation (Metro North East Region) to join our Customers team on a full-time, fixed-term contract. These positions will be located at our St Leonards office, with travel to other SGCH offices as needed. This role is classified as Level 4 under the SCHADS Award and will report to the Lead of Housing Pathways.

We have two roles available:

1. Housing Pathways Officer – Fixed term contract till 17 October 2025
2. Housing Pathways Officer – Fixed term contract till 31 October 2026

As an SGCH Housing Pathways Officer, you are the first point of contact for people seeking social housing assistance, providing responsive services to people who have immediate, and long-term housing needs. You are customer centric focused and work under the policy of ‘no wrong door’ for people in housing need, ensuring they understand the assistance options available to them and facilitating access to appropriate services.The work of a SGCH Housing Pathways Officer is to support vulnerable people to apply for and access the range of NSW Government social housing products that are available including social and affordable housing, private rental assistance and temporary accommodation. You ensure that vacant social housing properties are allocated to eligible households in a timely, fair and transparent manner in accordance with SGCH and NSW Government Housing Pathways policies and procedures.

You also work with social housing tenants who are seeking to transfer to other social housing properties that better meet their housing needs.

About you (essential requirements)

• Understanding of NSW Government’s Housing Pathways system, policies and available types of housing assistance
• Understanding of specialist homelessness service system
• Experience working with people from diverse backgrounds and cultures, including vulnerable people experiencing homelessness, rough sleepers, people managing mental health issues, experiencing domestic and family violence, people with disability, young people, older people
• Good verbal and written communication skills including interpersonal skills
• Self-motivated with a learning mindset, with experience working autonomously
• Degree in social work, social services, community services, welfare or relevant discipline
• Current NSW driving licence

How To Apply

Please refer to the full Housing Pathways Officer position description for further details including the essential criteria.

If this sounds like you, please send a cover letter addressing the essential criteria (no more than 2 pages), and a copy of your up-to-date CV using the form below before 9.00am, Friday 11 October 2024.

Please note that no late applications will be accepted.