Service delays – NSW wet weather

After days of torrential rain and damaging winds across the greater Sydney region, our repairs and maintenance team have been inundated with calls for help. 

Please be assured that our team and contractors are working around the clock to respond to requests and attend service calls as quickly as possible. We are aware that the increase in call volumes has resulted in significant call waiting times, we also have some of our phone lines affected. We thank for your patience. 

A reminder: For emergency help in floods and storms please contact the SES

To report an emergency repair during work hours (9am-5pm Monday to Friday), please call (02) 9585 1499 and press option 3 for our Repairs and Maintenance team.

Outside these times and on public holidays, please call (02) 9585 1499 and press option 1 for our after hours service.