Highlights
- Max term contract (2 roles available)
- Work with an experienced and collaborative team and community housing professionals.
- Enjoy non-for-profit salary packaging up to $15,900 per year.
- Make an impact everyday
What we do
St George Community Housing (SGCH) provides sustainable, safe, and affordable housing as the foundation for our customers to connect to opportunities and build their communities. With a business head and a social heart, we deliver together with passion and purpose, guided by our values. Recognised as Employer of Choice (Public Sector and Not For Profit) at the 2022 Australian Business Awards, at SGCH you can realise your potential, whilst being supported to balance and achieve.
About the Business Support Officer role and about you
We have two (2) exciting full time fixed term contract opportunities for experienced Business Support Officers to join our Customers team. You will be required to travel across Hurstville (relocation to Liverpool office September 2024), Bonnyrigg, Fairfiled and Riverwood offices. This role reports to the Senior Business Support Coordinator, Customers.
We have two roles available:
- Business Support Officer – Fixed term contract till 31 December 2024
- Business Support Officer – Fixed term contract till 30 June 2024
As an SGCH Business Support Officer you provide efficient and effective customer service and business-related support across all areas within the Customers team including tenancy management, support coordination, housing assistance assessments, income management, rent review, and community development activities.
In this role you are responsible for providing a range of administration support which may include data entry, organising appointments, managing mail, filing, minute-taking and other relevant tasks as required. You liaise with applicants, clients and tenants on a day-to-day basis, taking phone calls and assisting customers at reception. At reception, you are the first point of contact for customers, you always provide a positive customer experience, deliver efficient customer centric services and represent SGCH in a professional manner. You greet a high volume of customers daily and are responsible for helping them understand the services and facilities available to them, managing any questions they may have.
About you (essential requirements)
- Experience in a busy and demanding administrative environment
- Experience working with people from diverse backgrounds and cultures
- Excellent customer service skills
- Strong organisational and time management skills
- Self-motivated with a learning mindset, with experience working autonomously
How To Apply
Please refer to the full Business Support Officer position description for further details including the essential criteria.
If this sounds like you, please send a cover letter addressing the essential criteria and a copy of your up-to-date CV using the form below before before 9.00am, Wednesday 01 May 2024.
Please note that no late applications will be accepted.