Highlights
35 hour working week – Fixed- term contract to August 2026, Full-time opportunity
Work with an experienced and collaborative team
Career development and growth opportunities
Enjoy non-for-profit salary packaging up to $15,900 per year of your salary tax free plus an additional $2500 for meals, entertainment and accommodation
Access Health and Wellbeing programs including Employee Assistance Program- free confidential support for your family
- Great office locations, close to public transport
What we do
As a Tier 1 provider under the National Regulatory System for Community Housing, SGCH offers subsidised rental housing for people on low to moderate incomes. We are a not for profit organisation that receives income from rent and reinvests it to deliver maintenance services and increase the supply of social and affordable housing. We balance business acumen with a social heart, strive for operational excellence and foster continuous learning and growth. We embody our ETHIC values and nurture a culture of kindness, respect, and teamwork to drive our mission to provide sustainable, safe, and affordable housing for all.
SGCH is an Equal Opportunity employer. Diversity makes us stronger and we want an organisation that reflects the communities we serve.
About the Business Support Officer role
We have an opportunity for a Business Support Officer to join our Customers Services team in the South West Sydney region, supporting across customer services including leasehold and customer feedback.
As an SGCH Business Support Officer you provide efficient and effective customer service and business-related support across all areas within the Customers team including reception, tenancy management, leasehold, customer feedback, support coordination, housing assistance assessments, income management, rent review and community development activities.
To succeed in this role, you will have customer service experience, passion for the social and affordable housing sector and be able to work with people from diverse backgrounds, cultures and needs.
This is a fixed- term contract, full time role till August 2026, working across our Liverpool and Bonnyrigg offices.
About you (essential requirements)
To succeed in the role, you will have the below key attributes:
- Experience in a busy and demanding administrative environment
Experience working with people from diverse backgrounds and cultures
Excellent customer service skills
Strong organisational and time management skills
Self-motivated with a learning mindset, with experience working autonomously
The recruitment process may include interviews and other forms of skills and behavioural assessments. The appointment of a suitable candidate will be subject to pre-employment screening which may include reference checks, a National Police Check, Health Assessment, etc.
Please note we may establish a Talent Pool from this process.
We know that diverse teams are stronger teams.
Research shows that people from underrepresented groups often hesitate to apply for roles unless they meet every single requirement. If this role excites you but you’re not sure you tick every box, we still encourage you to apply. We value potential, passion and lived experience just as much as formal qualifications. SGCH is committed to creating an inclusive workplace where everyone feels empowered to thrive.
How To Apply
Please refer to the full Business Support Officer position description for further details including the essential criteria.
If this sounds like you, please send a cover letter addressing the essential criteria and a copy of your up-to-date CV using the form below before 9:00am, 26 February 2026.
Position Description: Business Support Officer