- Fixed term contract (covering parental leave) to December 2024, full-time role
- Enjoy non-for-profit salary packaging up to $15,900 per year
- Work with a supportive and collaborative team
- Make an impact every day
What we do
St George Community Housing (SGCH) provides sustainable, safe, and affordable housing as the foundation for our customers to connect to opportunities and build their communities. With a business head and a social heart, we deliver together with passion and purpose, guided by our values. Recognised as Employer of Choice (Public Sector and Not For Profit) at the 2022 Australian Business Awards, at SGCH you can realise your potential, whilst being supported to balance and achieve.
About the role and about you
Based between our Hurstville Bonnyrigg offices (with travel to other offices as required) and reporting to the Lead, Housing Pathways, as the Housing Pathways Officer (Applications and Allocations), you are the first point of contact for people seeking social housing assistance, providing responsive services to people who have immediate, and long-term housing needs. You are customer centric focused and work under the policy of ‘no wrong door’ for people in housing need, ensuring they understand the assistance options available to them and facilitating access to appropriate services.
The work of a SGCH Housing Pathways Officer (Applications and Allocations) is to support vulnerable people to apply for and access the range of NSW Government social housing products that are available including social and affordable housing, private rental assistance and temporary accommodation. You ensure that vacant social housing properties are allocated to eligible households in a timely, fair and transparent manner in accordance with SGCH and NSW Government Housing Pathways policies and procedures.
You also work with social housing tenants who are seeking to transfer to other social housing properties that better meet their housing needs.
About you (essential requirements)
- Understanding of NSW Government’s Housing Pathways system, policies and available types of housing assistance
- Understanding of specialist homelessness service system
- Experience working with people from diverse backgrounds and cultures, including vulnerable people experiencing homelessness, rough sleepers, people managing mental health issues, experiencing domestic and family violence, people with disability, young people, older people
- Good verbal and written communication skills including interpersonal skills
- Self-motivated with a learning mindset, with experience working autonomously
How To Apply
Please refer to the full Housing Pathways Officer position description for further details including the essential criteria.
If this sounds like you, please send a cover letter addressing the essential criteria and a copy of your up-to-date CV using the form below before before 9.00am, Monday 29th April 2024.
Please note that no late applications will be accepted.