Highlights
- Enjoy a 35 hour working week – Monday to Friday
- Work with an experienced and collaborative team of Tenancy Managers and community housing professionals.
- Enjoy non-for-profit salary packaging up to $15,900 per year.
- Access Health and Wellbeing programs including Employee Assistance Program.
What we do
St George Community Housing (SGCH) provides sustainable, safe, and affordable housing as the foundation for our customers to connect to opportunities and build their communities. With a business head and a social heart, we deliver together with passion and purpose, guided by our values. Recognised as Employer of Choice (Public Sector and Not For Profit) at the 2022 Australian Business Awards, at SGCH you can realise your potential, whilst being supported to balance and achieve.
About the Tenancy Manager role
The work of a SGCH Tenancy Manager is critical to our business, you are the main point of contact for tenants to access our services and you set the standard for a positive customer experience.
As a Tenancy Manager you place tenant needs at the heart of your service delivery. You are customer service focused and responsive to tenant requests – working to address day to day tenancy matters as quickly as possible and more broadly supporting tenants to link to services they need to improve their health and wellbeing and sustain their tenancy.
To succeed as a Tenancy Manager, you will help sustain tenancies by proactively managing property care, tenant arrears and debt and anti-social behavior. You work as part of a team of dedicated SGCH team members including support coordinators and placemaking teams, and external partner organisations with a shared purpose to improve outcomes for tenants and social housing communities.
This role is permanent, full-time and based at our St Leonards office with travel to your portfolio as required.
About you (essential requirements)
- Experience working with people from diverse backgrounds and cultures, including vulnerable people experiencing homelessness, rough sleepers, people managing mental health issues, experiencing domestic and family violence, people with disability, young people, older people
- Experience in property management in the real estate industry or in public or community housing sector
- Knowledge and understanding of NSW Residential Tenancies Act 2010
Good written and verbal communication skills including interpersonal skills and the ability to negotiate - Self-motivated with a learning mindset, with experience working autonomously
- Current NSW driving license
How To Apply
Please refer to the full Tenancy Manager position description for further details including the essential criteria.
If this sounds like you, please send a cover letter addressing the essential criteria and a copy of your up-to-date CV using the form below before before 9.00am, Friday 21 June 2024.
Position Description: SGCH Tenancy Manager Position Description
Please note that no late applications will be accepted.