Highlights
- Work with a collaborative team of passionate individuals
- Enjoy non-for-profit salary packaging up to $15,900 per year
- Access Health and Wellbeing programs including Employee Assistant Program
- We operate on a 35-hour working week, Monday to Friday
- Great office location with onsite team member car parking available
What we do
SGCH provide sustainable, safe and affordable housing as the foundation for our customers to connect to opportunities and build their communities.
About our team
With a business head and a social heart, we deliver together with passion and purpose, guided by our values. Recognised as Employer of Choice (Public Sector and NFP) at the 2022 Australian Business Awards, at SGCH you can realise your potential, while being supported to balance and achieve.
About the role
SGCH has a full-time contract opportunity to December 2024 for a passionate and experienced Tenancy Manager, based at our Redfern office. This role requires you to travel to properties in your portfolio.
As a Tenancy Manager, you will be the main point of contact for tenants to access our services. You are empathic and responsive to tenant requests be it addressing daily tenant matters including property care, tenant arrears/debt and anti-social behaviour, or linking our customers to services to improve their health and wellbeing and sustain their tenancy.
This role will have you initially looking after our Port Jackson Supported Housing Program, where you will partner with registered support agencies to support customers with complex needs to sustain their tenancies.
About you
The successful candidate for this role will have:
- Experience in property management in the real estate industry or in public or community housing sector (minimum of two years)
- Experience working with people from diverse backgrounds and cultures, including vulnerable people experiencing homelessness, rough sleepers, people managing mental health issues, experiencing domestic and family violence, people with disability, young people, older people
- Experience at NSW Civil and Administrative Tribunal (NCAT)
- Knowledge and understanding of NSW Residential Tenancies Act 2010
- Good written and verbal communication skills including interpersonal skills and the ability to negotiate
- Self-motivated with a learning mindset, with experience working autonomously
- Current NSW driving license.
Employer questions
- Do you have a current Australian driver’s licence?
- Which of the following statements best describes your right to work in Australia?
- How many years’ experience do you have as a property manager?
- Do you have experience in administration?
- How many years of residential property management experience do you have?
- What’s your expected annual base salary?
- How much notice are you required to give your current employer?
Please refer to the full Tenancy Manager – Metro North East Sydney position description for further details including the essential criteria.
If this sounds like you, please send a cover letter addressing the essential criteria and a copy of your up-to-date CV using the form below before 9.00am, Wednesday 13 December 2023.
Please note that no late applications will be accepted.
SGCH is an Equal Opportunity employer. Diversity makes us stronger and we want an organisation that reflects the communities we serve.
SGCH has a Safety at Work: Vaccination Policy which makes vaccination against COVID-19 a condition of employment/engagement for all workers unless an exemption is granted under the policy. This condition also extends to maintaining vaccination through booster shots, if required in line with any public health orders or if SGCH assesses this is required to meet its duties under the Work Health and Safety Act 2011 (NSW).