Around one in four SGCH customers provided feedback in the 2025 Customer Satisfaction Survey.

In good news, 85% are satisfied, 82% are happy with the condition of their property and 76% are happy with repairs and maintenance. We also found some areas for improvement around tenant engagement, communication and complaints knowledge.  

We want to hear from customers on the actions we can take over the next two years in response to your feedback.

Have your say and join our customer focus group!  

Date: Friday 31 October 2025

Time: 10am – 11:30am

Where: SGCH Liverpool, Level 4/ 50 Scott St, Liverpool, NSW 2170

Catering will be provided

RSVP essential: Please confirm your RSVP by emailing serviceimprovement@sgch.com.au or contact us on 1800 573 370.

Please note this event is for SGCH customers only.