Around one in four SGCH customers provided feedback to our 2025 Customer Satisfaction Survey.

In good news, 85% have ‘overall satisfaction with SGCH’, 80% are satisfied with our tenancy management services and 76% are happy with repairs and maintenance. We also found some areas for improvement around tenant engagement, communication and complaints knowledge.  

There’s always more SGCH can do and ways we can improve. Look out for more info about how we’re actioning your feedback in the coming months.