From 18 August, SGCH will commence charging customers for rent and shared water on Mondays. This change is part of our effort to improve our customer experience. 

So how well did we communicate this change?

• In April, we let SGCH customers know early about changes to their billing.
• In June, we explained how the changes would specifically affect each customer.
• From 18 August, all customers will be charged on Mondays for rent and shared water.

Rate our communication. Have your say in this quick 2-minute survey. 

For more information, visit Customer Accounts.