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Northern Sydney

Northern Sydney

We operate a local office in St Leonards that supports the 1,400 tenancies we manage across the local government areas of Willoughby, North Sydney, Hunters Hill and Lane Cove.

At our St Leonards office, we also offer Private Rental Assistance products and assist local people with new and existing social housing applications. These are all part of our responsibilities under the Social Housing Management Transfer, which commenced on 1 April, 2019.

Help with Housing Assistance

The SGCH Housing Pathways team offers Private Rental Assistance (PRA) products that were previously managed by FACS (now DCJ). These services are for people experiencing homelessness or at risk of homelessness, and include:

  • Temporary Accommodation a short-term housing solution up to 28 days
  • Private Rental Subsidy to help people with medium term accommodation in the private rental market, until an offer of social housing can be made
  • Tenancy Assistance payment of rent and/or water arrears in cases where a private tenancy is threatened because of arrears
  • Tenancy Facilitation help to search for and apply for housing in the private market. This is offered along with Rent It Keep It – intensive support to help new tenants understand their rights and responsibilities as a tenant
  • Tenancy Guarantee to encourage private sector landlords and agents to rent properties to people who are having difficulty entering the private market
  • Rent Choice Start Safely short to medium term financial support for people experiencing domestic or family violence.

We can offer help with:

  • New applications for social housing
  • Updates to existing applications for social housing
  • Transfer enquiries and applications.

People experiencing homelessness can visit or phone SGCH during office hours or call link2home 24 hours a day, 7 days a week on 1800 152 152.

Reception area with colourful and comfortable seating
Two customers using self service computers in St Leonards reception area
A woman looking at a wall display of brochures
A customer being helped by staff at reception