Our dedicated Rent and Payments Team is available to help you with any enquiries you may have about your rent. They can also assist you if you are struggling to make payments on time by negotiating a repayment plan with you.
Our Rent and Payments Team can:
- explain the rent review and arrears processes to you
- provide you with advice about keeping your rent up to date
- negotiate a repayment plan with you, if you fall behind with your rent payments
- recommend specialist support if you are struggling to make payments, and arrange for you to receive appropriate financial assistance and advice on budget and managing your money
- help make sure you are getting all the income you are entitled to from Centrelink.
Please call us on 1800 573 370 if you would like to speak to a member of this team.