Later this year, SGCH is making some changes to customer accounts, so it’s easier for you to track your payments, know when charges will appear and plan your payments.  

In late 2025, all SGCH customers will be charged on the same day of the week, for weekly charges like rent and shared water. Currently, we charge customers on different days of the week (based on the day your tenancy started).  

We’re letting you know early, but you don’t need to do anything yet. In June, we will share more detailed information about when the change is happening, how it will affect you and what you can do to prepare. 

What’s next? 

March/April 

Look out for an information session in your neighbourhood, to talk broadly about the change.  

June 

SGCH will start to share more specific details about when the change will happen, how it will affect you and what you can do to prepare. 

Later in 2025 

All customers will be billed on the same day.  

For more information, please click here for Frequently Asked Questions and more. You can also speak with our Customer Care Hub on 1800 573 370 or alternatively you can contact your Tenancy Manager.