Keep your eye out for a 2025 Customer Satisfaction Survey from St George Community Housing – it will be sent to you in late April, and you have until 27 June to complete and submit it.   

SGCH’s Customer Satisfaction Survey is a questionnaire for all SGCH customers that’s conducted independently every two years by the Community Housing Industry Association (NSW).  

We’re keen to get your feedback – and we’d like to hear from as many customers as possible. SGCH is committed to delivering great customer service. That means we need to listen to your views and act on them. The Customer Satisfaction Survey is a way for us to ask you about your needs and your experiences with us. Its findings help us improve services we provide to you.  

You can participate online, via pen and paper or over the phone. To encourage you to complete this survey, we’re giving away a number of gift cards, all to be drawn at random.   

Here’s what you would win:   

• One of two $1,000 gift cards for early bird responders – all you have to do is submit your survey within the first two weeks of it opening (by 11 May)  
• One of two $500 gift cards (if you respond between 12 May and 25 May)  
• One of ten $100 gift cards (if you respond between 26 May and 8 June)  

 Find everything you need to know on our website, sgch.com.au or take or take a look at our customer information sheet. You can also call us on 1800 573 370 and we’d be very happy to help you fill in your survey.