COMPLETE the Customer Satisfaction Survey before 27 June and you will be in the draw to win gift cards valued from $100 up to $1000! The 10-minute survey is a questionnaire for all SGCH customers that’s conducted independently every two years by the Community Housing Industry Association (NSW). 

We are keen to hear from all customers, so we can act on your views and improve our services. 

In 2023 you told us repairs were an issue, so we now deliver ‘fix and mix’ events. You said we could make it easier for you to get help, so we arranged more tenant block meetings, expanded our call centre queue with multilingual options and got a new outbound number (9001 4490 means it’s SGCH calling). 

Your survey login details were sent to you via SMS and post. Find everything you need to know on our customer information sheet. You can also call us on 1800 573 370 and we’d be very happy to help you fill in your survey.