• Annual Report 2025 (Printable document)
• Customer Year in Review 2024 (Printable document)
• Annual Report 2024 (Printable document)
• Annual Report 2023 (Printable document)
• Annual Report 2022 eText version (Printable document)
• Annual Report 2022 (Printable document)
• Annual Report 2021 (Printable document)
• Annual Report 2020 (Printable document)
• Annual Report 2019 - Year In Review (Printable document)
• Annual Report 2019 - Summary Financial Statements (Printable document)
• Annual Report 2019 - Strategic Directions (Printable document)
• Annual Report 2018 - Year In Review (Printable document)
• Annual Report 2018 - Summary Financial Statements (Printable document)
• Annual-Report 2017 Year-In-Review_November (Printable document)
• Annual Report 2017 - Summary Financial Statements (Printable document)
• Annual Report 2017 - Strategic Directions (Printable document)
• Annual Report 2015-2016 (Printable document)
• Annual Report 2014-2015 (Printable document)
• Annual Report 2013-2014 (Printable document)
• Annual Report 2012-2013 (Printable document)
• Annual Report 2011-2012 (Printable document)
• Annual Report 2010-2011 (Printable document)
• Annual Report 2009-2010 (Printable document)
• Annual Report 2008-2009 (Printable document)
• Annual Report 2007-2008 (Printable document)
• Annual Report 1990-1991 (Printable document)
• Annual Report 2006-2007 (Printable document)
• Annual Report 2005-2006 (Printable document)
• Annual Report 2002-2003 (Printable document)
• Annual Report 2001-2002 (Printable document)
• Annual Report 2000-2001 (Printable document)
• Annual Report 1999-2000 (Printable document)
• Annual Report 1998-1999 (Printable document)
• Annual Report 1997-1998 (Printable document)
• Annual Report 1995-1996 (Printable document)
• Annual Report 1994-1995 (Printable document)
• Annual Report 1993-1994 (Printable document)
• Annual Report 1992-1993 (Printable document)
• Annual Report 1989-1990 (Printable document)
• Annual Report 1988-1989 (Printable document)
• Annual Report 1987-1988 (Printable document)
• Annual Report 1986-1987 (Printable document)
• Annual Report 1987 (Feb-Aug) (Printable document)

• SGCH Modern Slavery Statement 2025 (Printable document)
• SGCH Modern Slavery Statement 2024 (Printable document)
• SGCH Executive Services Report 2023 (Printable document)
• SGCH Modern Slavery Statement 2023 (Printable document)
• Proposed Planning Bonus for Affordable Housing (Printable document)
• Customer Year in Review 2022 (Printable document)
• SGCH Modern Slavery Statement 2022 (Printable document)
• Stock Transfers Lessons learned from SGCH_Feb 1 2011 (Printable document)
• SGCH Modern Slavery Statement 2021 (Printable document)

• Lithium-Ion Batteries Fact Sheet (Printable document)
• Appeals, Complaints and Feedback (Printable document)
• Repairs and Maintenance Victoria (Printable document)
• Antisocial Behaviour Victoria (Printable document)
• Moving Out Victoria (Printable document)
• Credit Funds Transfer Victoria (Printable document)
• Privacy Notice Victoria (Printable document)
• Rent Review Factsheet (Printable document)
• Local Tenant Group (Printable document)
• Rent Review Factsheet_Khmer (Printable document)
• Rent Review Factsheet_Arabic (Printable document)
• Rent Review Factsheet_Simplified Chinese (Printable document)
• Rent Review Factsheet_Vietnamese (Printable document)
• Customer Service Standards (Printable document)
• Customer Service Times (Printable document)
• Invoices Factsheet (Printable document)
• Appeals Complaints and Feedback Fact Sheet (Printable document)
• Water Charges Fact Sheet (Printable document)
• Support Coordination Team Fact Sheet (Printable document)
• Repairs and Maintenance Factsheet (Printable document)
• Rent Fact Sheet (Printable document)
• Moving out factsheet (Printable document)
• Mould Factsheet (Printable document)
• Invoice Fact Sheet (Printable document)
• Housing Plus Factsheet (Printable document)
• Get Involved Factsheet (Printable document)
• Fire Safety Fact Sheet (Printable document)
• Credit Funds Transfer Fact Sheet (Printable document)
• Catalyst Factsheet (Printable document)
• Anti-Social Behaviour Factsheet (Printable document)
• Affordable Housing Fact Sheet (Printable document)

• Complaints and Feedback Form (Printable document)
• Application for an additional occupant (Printable document)
• Affordable Housing Application (VIC) (Printable document)
• Ending a rental agreement (Printable document)
• Affordable Housing Eligibility Evidence Documents (VIC) (Printable document)
• Affordable Housing Application (NSW) (Printable document)
• Affordable Housing Eligibility Evidence Documents (NSW) (Printable document)
• Rent Subsidy Application (Online application form)
• DigiConnect Application form (Online application form)
• Appeals and Complaints form (Online application form)
• Report a Repair (Online application form)
• Affordable Housing Eligibility Checker (Online application form)
• Alterations Request (Online application form)
• Ending a Tenancy (Online application form)
• Pet application form (Printable document)
• Additional Occupant Request (Online application form)
• Absence from Property Application (Online application form)
• Modifications request (Online application form)
• Complaints and Feedback Form (Printable document)
• Appeal Form (Printable document)
• Repair issue reporting form (Printable document)
• Disturbance Incident Log (Printable document)

• Streets Ahead Winter 2025 (Printable document)
• Streets Ahead Spring 2025 (Printable document)
• Newleaf Spring 2025 (Printable document)
• Newleaf Autumn 2025 (Printable document)
• Newleaf Summer 2024 (Printable document)
• Bonnyrigg Newsletter Spring 2024 (Printable document)
• Bonnyrigg Newsletter Winter 2024 (Printable document)
• Bonnyrigg Newsletter Autumn 2024 (Printable document)
• Bonnyrigg Newsletter Summer 2023 (Printable document)
• Bonnyrigg Newsletter Autumn 2023 (Printable document)
• Keyhole Newsletter 2024 Winter (Online application form)
• Keyhole Newsletter 2024 Autumn (Online application form)
• (Online application form)
• Keyhole Newsletter 2023 Spring (Online application form)
• Keyhole Newsletter 2023 Winter (Online application form)
• Keyhole Newsletter 2023 Autumn (Online application form)
• Streets Ahead Autumn 2025 (Printable document)
• Streets Ahead Summer 2024 (Printable document)
• Streets Ahead Spring 2024 (Printable document)
• Streets Ahead Winter 2024 (Printable document)
• Streets Ahead Autumn 2024 (Printable document)
• Streets Ahead Summer 2023 (Printable document)
• Streets Ahead Spring 2023 (Printable document)
• Streets Ahead Winter 2023 (Printable document)
• Streets Ahead Autumn 2023 (Printable document)

Bonnyrigg Newsletter – Newleaf Communities

• Newleaf Spring 2025 (Printable document)
• Newleaf Autumn 2025 (Printable document)
• Newleaf Summer 2024 (Printable document)
• Bonnyrigg Newsletter Spring 2024 (Printable document)
• Bonnyrigg Newsletter Winter 2024 (Printable document)
• Bonnyrigg Newsletter Autumn 2024 (Printable document)
• Bonnyrigg Newsletter Summer 2023 (Printable document)
• Bonnyrigg Newsletter Autumn 2023 (Printable document)
• Bonnyrigg Newsletter Summer 2022 (Printable document)
• Bonnyrigg Development Update Spring 2022 (Printable document)
• Bonnyrigg Newsletter 2021 October (Printable document)
• Bonnyrigg Newsletter 2021 May (Printable document)
• Bonnyrigg Newsletter 2020 February (Printable document)
• Bonnyrigg Newsletter 2019 November (Printable document)
• Bonnyrigg Newsletter 2019 June (Printable document)
• Bonnyrigg Newsletter 2018 November (Printable document)
• Bonnyrigg Newsletter 2018 June (Printable document)
• Bonnyrigg Newsletter 2018 March (Printable document)

Keyhole quarterly e-news

• Keyhole Newsletter 2024 Winter (Online application form)
• Keyhole Newsletter 2024 Autumn (Online application form)
• (Online application form)
• Keyhole Newsletter 2023 Spring (Online application form)
• Keyhole Newsletter 2023 Winter (Online application form)
• Keyhole Newsletter 2023 Autumn (Online application form)
• Keyhole Newsletter 2022 Summer (Online application form)
• Keyhole Newsletter 2022 Spring (Online application form)
• Keyhole Newsletter 2022 Winter (Online application form)
• Keyhole Newsletter 2022 Autumn (Online application form)
• Keyhole Newsletter 2021 Summer (Printable document)
• Keyhole Newsletter 2021 Winter (Printable document)
• Keyhole Newsletter 2021 Spring (Printable document)
• Keyhole Newsletter 2021 Autumn (Printable document)
• Keyhole Newsletter 2020 Winter (Printable document)
• Keyhole Newsletter 2020 Spring (Printable document)
• Keyhole Newsletter 2020 Autumn (Printable document)
• Keyhole Newsletter 2019 Summer (Printable document)
• Keyhole Newsletter 2019 Spring (Printable document)

Streets Ahead - Customer Newsletter

• Streets Ahead Spring 2025 (Printable document)
• Streets Ahead Winter 2025 (Printable document)
• Streets Ahead Autumn 2025 (Printable document)
• Streets Ahead Summer 2024 (Printable document)
• Streets Ahead Spring 2024 (Printable document)
• Streets Ahead Winter 2024 (Printable document)
• Streets Ahead Autumn 2024 (Printable document)
• Streets Ahead Summer 2023 (Printable document)
• Streets Ahead Spring 2023 (Printable document)
• Streets Ahead Winter 2023 (Printable document)
• Streets Ahead Autumn 2023 (Printable document)
• Streets Ahead Summer 2022 (Printable document)
• Streets Ahead Spring 2022 (Printable document)
• Streets Ahead Winter 2022 (Printable document)
• Streets Ahead Autumn 2022 (Printable document)
• Streets Ahead 2021 December (Printable document)
• Streets Ahead 2021 July (Printable document)
• Streets Ahead 2020 December (Printable document)
• Streets Ahead 2019 Summer (Printable document)
• Streets Ahead 2019 August (Printable document)
• Streets Ahead 2018 September (Printable document)
• Streets Ahead 2018 July (Printable document)
• Streets Ahead 2018 March (Printable document)

• NSW Government: Keeping a pet in a rental property (Online application form)
• Group Property Portfolio and Investment Committee Charter (Printable document)
• Group Safety and Sustainability Committee Charter (Printable document)
• Key Worker Housing (Printable document)
• Water Charges Policy (Printable document)
• Code of Conduct and Ethics (Printable document)
• Occupancy (Printable document)
• Customer Service Standards (Printable document)
• Customer Service Times (Printable document)
• Anti-Bribery, Corruption, Gifts and Benefits (Printable document)
• Managing Unreasonable Complaints (Printable document)
• Supplier Code of Conduct (Printable document)
• Group Audit and Risk Committee Charter (Printable document)
• Banning Notices (Printable document)
• Rent and Rental Fraud (Printable document)
• Rights in relation to receiving company documents (Printable document)
• Community Rooms (Printable document)
• Whistleblower (Printable document)
• Violence and Abuse Prevention (Printable document)
• (Online application form)
• Responsive Maintenance (Printable document)
• Quality Assurance (Printable document)
• Property Assessment (Printable document)
• Privacy (Printable document)
• Planned maintenance (Printable document)
• Donations Fundraising Grants and Sponsorships (Printable document)
• Disposal of Real Property (Printable document)
• Group Board Charter and Corporate Governance (Printable document)
• Conflict of Interest (Printable document)
• Asset Maintenance (Printable document)

• Hickson Rd Barangaroo Tenant Handbook (Printable document)
• Addison Road Marrickville Tenant Handbook (Printable document)
• Riverwood Handbook (Printable document)
• City Road Affordable Housing handbook (Printable document)
• Foyer Central handbook (Printable document)
• Gibbons St Handbook (Printable document)
• Ironbark Ave Handbook (Printable document)
• Willian Drive handbook (Printable document)
• Westmead handbook (Printable document)
• Nuwarra Rd handbook (Printable document)
• Gibbons St Building Guide (Printable document)
• Foyer AH booklet (Printable document)
• Flowerdale handbook (Printable document)
• Elizabeth Dr Booklet (Printable document)
• Cartwright handbook (Printable document)
• Cabramatta Ave Booklet (Printable document)

• Privacy Policy (Printable document)
• Absence from Property Policy (Printable document)
• Affordable Housing Policy (Printable document)
• Arrears and Debt Management Policy (Printable document)
• Child Safe Policy (Printable document)
• Domestic and Family Violence Policy (Printable document)
• Eligibility Policy (Printable document)
• End of Rental Agreement Policy (Printable document)
• Financial Hardship Policy (Printable document)
• Housing Transfer Policy (Printable document)
• Managing Unreasonable Complaints and Complainant Behaviour Policy (Printable document)
• Modifications Policy (Printable document)
• Occupancy Policy (Printable document)
• Renter Charges Policy (Printable document)
• Renter Participation Policy (Printable document)
• Start of Rental Agreement Policy (Printable document)
• Succession of Tenancy Policy (Printable document)
• Using a Property for Other Purposes Policy (Printable document)
• Vulnerable Renters and Occupants Policy (Printable document)
• Water Service Charges Policy (Printable document)
• Appeals, Complaints and Feedback (Printable document)
• Quality Assurance (Printable document)
• Property Assessment (Printable document)
• Alterations to properties (Printable document)
• Responsive Maintenance (Printable document)
• Planned Maintenance (Printable document)
• Appeal Form (Printable document)
• Rent Factsheet (Printable document)
• Conflict of Interest (Printable document)
• Allocations (Printable document)
• Rent and Rental Fraud Policy (Printable document)
• Appeals, Complaints and Feedback (Printable document)

• SGCH Submission on Housing Legislative Package (Printable document)
• Inquiry into housing affordability and supply in Australia (Printable document)
• SGCH NHFIC Senate Committee (Printable document)
• Inquiry into Affordable Housing Senate Standing Committee on Economics (Printable document)
• SGCH Submission to Parliamentary Inquiry into Social Public Affordable Housing (Printable document)

• SDA Resident Rights and Responsibilities Policy (Printable document)
• Customer Service Standards (Printable document)
• Customer Service Times (Printable document)
• Banning Notices (Printable document)
• Rent and Rental Fraud (Printable document)
• Vulnerable Tenants and Occupants (Printable document)
• Using a property for other purposes (Printable document)
• Tenant Participation (Printable document)
• Tenant Charges (Printable document)
• Succession of Tenancy (Printable document)
• Start of Tenancy (Printable document)
• SAHF policy (Printable document)
• Responsive Maintenance (Printable document)
• Quality Assurance (Printable document)
• Mutual Exchange (Printable document)
• Modifications (Printable document)
• Managing unreasonable complainants (Printable document)
• Housing Transfer (Printable document)
• Financial Hardship (Printable document)
• End of Tenancy (Printable document)
• Eligibility (Printable document)
• Domestic and Family Violence (Printable document)
• Care and Protection of Children and Young People (Printable document)
• Arrears and Debt Management (Printable document)
• Appeals Complaints and Feedback (Printable document)
• Alterations (Printable document)
• Allocations (Printable document)
• Affordable Housing Policy (Printable document)
• Conflict of Interest (Printable document)
• Absence from property (Printable document)