Visit our YouTube channel and watch the videos in our New Tenant Information playlist for more useful information.
To ensure SGCH complies with relevant legislative and regulatory requirements, and we are transparent about our operations, the below policies are available for your reference.
Tenancy Management
- Absence from Property
- Affordable Housing
- Allocations
- Alterations
- Arrears and Debt Management
- Care and Protection of Children and Young People
- COVID-19 Financial Hardship
- Domestic and Family Violence
- Eligibility
- End of Tenancy
- Financial Hardship
- Housing Transfer
- Managing Unreasonable Complainants
- Mutual Exchange
- Occupancy
- Pets
- Sharing Information with the Police
- Rent
- Rental Fraud
- Social and Affordable Housing Fund (SAHF)
- Start of Tenancy
- Succession of Tenancy
- Tenant Charges
- Translating
- Using a Property for Other Purposes
- Vulnerable Tenants and Occupants
- Water Charges
Tenant Rights and Participation
Asset Maintenance & Modification